Website Maintenance

Having a great looking, full featured site isn't enough.  Your content must be updated, managed, and displayed in a consistent and readable way. We handle website maintenance ranging from a few small tweaks a month up to our Concierge service which can often replace an employee for a fraction of the cost! To select the right Website Maintenance package for your organization use the form to the right or call us directly at 1-888-443-4065.

Hours Included

Each website maintenance plan includes an hourly allowance for work services. Support is free with your hosting and does not use maintenance hours. If work requested is likely to exceed your hourly remaining allowance you will be asked to approve additional time in hour increments based on that plan's Additional Hours rate. Work performed is measured in fifteen minute segments.  Graphic development is not measured in time, see below for graphic design pricing.

Monthly Cost

Selecting a website maintenance plan will charge you the fixed plan cost each month. There's no terms or contract requirements and you may upgrade or downgrade your plan at any time.

Additional Hours

For particularly busy months or unexpected surges in website activity you can purchase additional maintenance time corresponding with your maintenance plan's additional hour rate. Additional hours are purchased in half hour increments.

Included Graphics

Corporate, Enterprise, and Concierge plans include graphic credits you can use for custom design work. Because graphic design varies in effort and complexity, larger designs may use more than one graphic credit. Use the chart to the right as a guide in planning your graphic design. Note: You may use graphic credits as a discount when you have insufficient credits for an entire design.

Choosing a Maintenance Plan

Choosing which hosting plan can be a little unsettling, but don't worry, you can upgrade or downgrade at any time.

How long does [update type] take?

We don't have a "B Team" just for maintenance.  In other words, the same artists and programmers who built your site are the ones who will be regularly updating your site.  We will work with speed and excellence to complete your updates.

With that in mind, here are some general case scenarios and the approximate completion time.  All requests are rounded up to 15 minute intervals, so it's always best to send smaller updates together, rather than one at a time.

What type of updates will you perform?

We're equipped to handle virtually any request related to your site, but we'll always let you know if there's something borderline before we begin. Check out the list below for a general guideline. Not sure? Feel free to ask us.

  • Facebook, Twitter, and other social media work
  • Search Engine Optimization and listing services
  • Information/Content restructuring
  • Data deployment (spreadsheet/database to website)
  • Newsletter deployment


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